A Message from Rafa
Hello, rockstar. I hope you and your loved ones are well and healthy. I'm blown away by the messages and photos you share with us these days. Please keep them coming. To know that our guitars are helping some of you get through these crazy times, really makes my day. Thank you, from the bottom of my heart.
While we try to make sense of this weird movie we are all starring in, I wanted to share some things we are doing to make the most out of this stressful situation.
We are working hard to provide free, fun, educational content.
This is an uncertain time for all small businesses and we are being cautious in many areas. But in developing content that can educate and entertain our kids at home, we are doubling down.
Expect new video lessons, live shows through our social media channels, and app updates.
FREE, FAST, SAFE SHIPPING
Everyone at Loog is working from home, but we continue to ship our guitars. And, through these quarantine times, we are offering free shipping on *ALL* U.S. orders, with delivery within 5 days.
How do we ship our guitars? We have our inventory stocked at a warehouse operated by Shipwire, a top-class fulfillment company. We ship with Fedex and USPS and they all have implemented hands-off delivery following the CDC and WHO guidelines.
PAY IN 4 INSTALLMENTS
Now you can shop at our online store and pay later in 4 installments.
The first payment is taken when the order is processed and the remaining 3 are automatically taken every two weeks, so you can spread the cost.
There's no interest and no credit check.
SUPPORTING OUR RETAIL PARTNERS
Apart from selling direct through our online store, we also sell through brick and mortar stores. Mostly: small, beautiful, family-owned stores that have been forced to close during this crisis.
We are offering them free direct shipping to their customers, so that they can sell online and don’t worry about carrying inventory.
We’ll be highlighting these stores here and we encourage you to support them if you can too!
SUPPORTING MUSICIANS AND MUSIC INSTRUCTORS
Musicians who rely on live shows and lessons are suffering big these days too.
We are sponsoring live-from-home shows and lessons so that they can still work and receive an income, and families at home get much-needed entertainment for their kids.
Stay tuned for some really cool ones coming soon!
We have made a cash donation to buy equipment for doctors and health workers, and we continue to donate guitars to non-profits and schools, as we always do.
Music has the power to lift us up. We see it in the balconies of Italy, and in our kids at home. We at Loog strive to make it fun and stimulating for children to learn music, so that they can develop the cognitive and social skills that will allow them to live a better life. Now, more than ever, we believe this is very important.
We’ll get through this together and it will be a more musical world.
Stay safe and thanks for reading on.
Founder & CEO